Privacy Policy

Information We Collect

When you contact KBM Sweets or place an order through our website and WhatsApp, we may collect information required to process and deliver your order.
This may include your name, mobile number, delivery address, order details, and other information that you voluntarily provide to us during the ordering or communication process.
We only collect information that is reasonably required to provide our products and services, process orders, arrange delivery, and communicate with you.

How We Use Your Information

The information provided by customers may be used to process and confirm orders, communicate regarding order details, arrange delivery, provide customer support, and respond to customer enquiries.
We may also use the information when necessary to manage our services, resolve order-related issues, and improve the customer experience.
KBM Sweets does not use customer information for purposes unrelated to our services without appropriate reason or consent.

WhatsApp Communication

KBM Sweets uses WhatsApp as a primary channel for receiving and managing online orders. Customers may share their name, contact details, delivery address, order information, and other relevant details through WhatsApp.
Information shared through WhatsApp may be used to confirm orders, provide payment instructions, coordinate delivery, and assist customers with their queries or concerns.
Customers should avoid sharing unnecessary personal or sensitive information through WhatsApp.

Cookies

Our website may use cookies or similar technologies to improve website functionality, understand how visitors use our website, and provide a better browsing experience.
Cookies are small data files that may be stored on your device when you visit a website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

Information Sharing

KBM Sweets respects the privacy of its customers and does not sell or rent customer information to third parties.
Customer information may be shared with trusted service providers or delivery partners only when reasonably necessary to process an order, arrange delivery, provide services, or resolve an order-related issue.
We may also disclose information where required by applicable law or legal authorities.

If you have any questions regarding Privacy Policy, please contact KBM Sweets.